Keeping Cleaning In-House? Then Manage Your Cleaning Closet Right

Not every company has the resources to bring in professional cleaners. But the reality is that resources have little influence when it comes to satisfying OHS regulations. The good news is that, with a little organization and a firm eye on standards, keeping your workplace spick and span is pretty straightforward. Just make sure your cleaning closet is properly stocked.

In any case, taking an in-house approach does not have to be an overwhelming responsibility. All you need is a clear idea of the job at hand, a reliable cleaning schedule and a properly stocked supply of cleaning products that work.

Like everything else, hiring professionals comes down to budget, and for most small and medium sized businesses, finding the cash can be a struggle. There are alternatives, of course.

Here at Alsco, we offer affordable alternatives that suit a wide range of budgets with fully managed rental services for washrooms provided by Fresh & Clean.

Pros and Cons of In-House Cleaning

Taking on your own workplace cleaning brings with it some responsibility. When you hire professionals to do the job, you are entrusting certain obligations to them, like health and hygiene, maintenance and even safety. The terms of Occupational Health and Safety regulations include cleaning issues, and these have to be met.

Bear in mind also that you are taking on general housekeeping responsibilities, with a need to neatly organize and secure away potentially hazardous objects, like boxes, books, furniture. Routes have to be kept clear for passing traffic and any unexpected spills have to be dealt with immediately to remove the risk of slipping.

And of course, there is also the need to maintain supplies, to ensure equipment is available and in proper working order. And the storage area itself needs to be kept in clean order – so no putting chemical cleaner bottles on lumps of old rags, and or throwing boxes of toilet paper into the corner and thinking nothing more of it. These are important details, not just to make stocktaking easier, but to remove hazards from the cleaning closet itself – keeping your role safer.

Keeping A Workplace Cleaning Issues

But what are the must-haves in your cupboard or closet? What products are needed for effective cleaning, and what equipment should you have at hand? We’ve put together lists of the items that are going to be needed if you are to maintain high hygiene standards that satisfy your staff as much as the OHS inspector.

The Closet

There are three important aspects to your workplace cleaning supply closet.

First of all, it should have adequate space to house the store of cleaning consumables and supplies, and the equipment too. It is not a good idea to put cleaning products in one location and equipment in another. Think about it. It effectively doubles the chore.

Secondly, the closet should be out of the way, and not facing onto a traffic route. You don’t need to create a safety hazard by choosing a closet that may cause injury to personnel, should the door swing open, or supplies tumble onto the floor. Of course, it should also be secure, locked and in good condition anyway.

The third point is that the cleaning closet needs to be clearly identified with a sign on its door. You may be tempted to keep it discreet, but that is counterproductive – especially if you have a change of personnel who don’t know where things are. If there is an unexpected spill or toilet overflow that needs to be cleaned up immediately, then time should not be wasted looking for the necessary cleaning equipment and products.

The Contents

This can be divided into two separate aspects, but it all comes down to ensuring that the necessary supplies and cleaning products are in the designated storage space. In some ways, it is also where the hardest work lies, since both categories comprise items that are consumed, and therefore need to be replaced. So, some regular stock taking is going to be required.

Cleaning Products – Often referred to as consumables, the range of cleaning products you include needs to be able to cover all of the workplace cleaning jobs, from floor cleaners to use when mopping to toilet roll for the workplace restroom. The precise list will depend on the premises you have, and on the particular work being done, but the general rule is that you have the cleaning products capable of doing the job in question.

Typically, a healthy supply of the following products is needed:

  • Multi-purpose cleaner

    An essential product simply because of its versatility. It can clean a wide variety of surfaces, from office desktops and door handles to restroom sink tops and toilet seats. There are lots of multi-purpose chemical cleaners out there, all of which offer the “kills 99.99%” promise. But it is wise to go for one that also has disinfectant properties as they also target the other micro-organisms that can cause infection. You should be able to find one with nice odours too, like a mountain or ocean fresh or lemon or lime etc.

  • Concentrated Anti-Bacterial Cleaner

    This is basically the same as multipurpose cleaners but needs water added to it before it can be used. A common example is floor cleaner, which is diluted in warm water and then mopped across the lobby, corridor, restroom or office area, provided the surface can take wet conditions (tile, concrete, vinyl or linoleum).
    It’s important you know what works best on your floor surface – linoleum needs a gentler cleaning agent than vinyl, while tiles are not as tough as polished concrete. And in each case, the old-school bleach cleaner is not generally recommended for anything other than the filthiest places. The website HowToCleanStuff.net gives a pretty good breakdown of the best cleaning procedures for particular floor surfaces.

  • Carpet Cleaner

    If your office floor is covered in carpet tiles, then you will need the proper cleaning products and equipment (see below). Just like any living room, the fibres in an office carpet tile can be a haven for dust mites, allergens, emit air-quality damaging VOCs (Volatile Organic Compounds) and mould.

    There are a few chemical cleaner options, from dry powder cleaners (ideal for spot cleaning) to deep cleaning products, otherwise known as carpet shampoos. There is a lot involved in shampooing a carpet, with residual chemicals needing to be removed to avoid staining and re-soiling. It’s usually best to hire a professional for this.

  • Glass Cleaner

    In truth, many of the multi-surface cleaners on the market are able to deal with the challenge of cleaning glass without leaving streaks. Glass is one of the dirtiest surfaces in a workplace, picking up dust, grit and bacteria, which can be easily spread via your fingertips. Try to use disinfectant cleaners for most hygienic results.

  • Toilet Cleaner

    Keeping your workplace restroom clean is essential if you are to ensure a healthy, hygienic working environment. The most effective chemical cleaners for the toilet bowl are tough, with bleach that kills bacteria and lifts hard-water stains off the ceramic surface. Keep in mind that all strong chemical cleaners can cause irritation to the skin, so rubber gloves should be used. And always follow the instructions carefully.

  • Surface Wipes

    These are very useful when it comes to staff doing a quick clean of their desk, computer and seat surfaces. The wipes are usually wet with disinfectant and are easy to use, with just a quick wipe over a surface required. As effective as they are, they offer great time-efficiency rather than perfect cleansing, and a thorough clean will be needed from time to time. Dry anti-static wipes are also useful in picking up dust and grit from desk phones and computer screens.

  • Cloths

    An obvious element of any cleaning supply. Just make sure you have the right one (adequate thickness and absorbability) to get the necessary jobs done.

  • Refuse sacks

    These are needed for food preparation and consumption areas, but make sure they are strong. Thin-film sacks frequently rip. Also, if your workplace produces a specific type of waste (clinical or hazardous waste) then make sure you have the appropriately coloured sack.

  • Sponges and scourers

    Have a selection of hard and soft scourers to tackle dirt and grime, and sponges to wipe down smooth surfaces.

  • Toilet Paper

    You’d be surprised how quickly this runs out, so keep close tabs and buy in bulk.

  • Paper Towels

    A steady supply is needed if proper restroom hygiene is to be observed.

  • Liquid Hand Soaps

    Again, essential for keeping hands sanitized and hygienically clean, but have a bottle by the kitchen sink as well as the restroom sink.

  • Mop and Bucket

    An essential team when it comes to properly cleaning floors, soft mop heads are best for the job in hand. Just be sure to wring the mop head out when finished, and to regularly replace the head to ensure maximum cleaning efficiency.

  • Dustpan, Brush and Broom

    Basic components in any cleaning closet, that are needed for quick sweep-up on hard floor surfaces. Remember, the broom head will need to be changed every 6 months or so to maintain effectiveness.

  • Toilet brushes

    For obvious reasons, a great help when you have done some scrubbing, but want to avoid getting too close to the toilet bowl.

  • Gloves

    They might seem unnecessary, but they are protective equipment, and important when you have to deal with strong chemical cleaners and want to protect your hands. You’ll also need to protect yourself against infection when cleaning the restroom (especially the cubical and urinal) and if you need to clean up blood after an accident.

  • Vacuum Cleaner

    A logical piece of equipment to have, especially when your office or workplace is carpeted. It’s not difficult to find a light vacuum cleaner for a relatively low price, but be sure that it’s got adequate power to properly clean the carpeted area.

  • Signs

    Signs denoting ‘caution: wet area’ are very important to have in your cleaning cupboard. It’s all to do with OHS, where the wet areas need to be sectioned off to prevent people slipping. You might also need stickers like ‘Hazardous Waste’ or ‘Recycle Plastics Here’ etc. to apply where and when it may be necessary.

Consider The Environment

Like everything else, workplace cleaning should do everything it can to respect the environment. The good news is that there are plenty of eco-friendly cleaning products out there to choose from that offer an environmentally safe alternative without reducing the effectiveness of the clean. Recent reports suggest that even off-the-shelf anti-bacterial products are actually damaging to your health and the environment because they contain triclosan which has been found to accumulate in the food chain over time.

At Alsco, our Fresh & Clean range of workplace washroom soaps and hygiene products are eco-friendly for exactly those reasons.

Keep MSDS Fact Sheets

Since you are handling chemical cleaning products, it is necessary to ensure you know how t deal with any mishaps involving them. Some chemical ingredients in these products can cause severe burning but almost all will cause some irritation at least to the skin or eyes. It’s the reason why manufacturers are obliged to provide Material Safety Data Sheets (MSDS).

The problem is that even everyday house cleaning products can affect your health if they are mixed or come into contact with other products. So make sure you have the appropriate MSDS available in case of any mishaps.

How Alsco Can Help

If you have decided to keep workplace cleaning in-house, then we know it comes down to what is practical and affordable for your business. One of the most challenging aspects of your decision is adhering to OHS hygiene standards. There is a lot involved – even if you do appoint someone to oversee everything.

But with Alsco’s full range of managed services, the cost of maintaining OHS standards falls dramatically. Our range of rental services for all major industry types but, more importantly, can tailor our service to suit individual business needs and pockets. Trained and professional personnel restock consumable products and maintain rented equipment, so you can get on with running your business in full confidence.

We don’t take care of all cleaning responsibilities, but we can certainly help to lighten your load, and we’re always available to provide advice. For more details on what we can do for you, simply click on the links to the services above, or contact Alsco by filling out an online enquiry form or calling us at the branch nearest you.

 

Image Courtesy: Robert S. Donovan

How To Choose The Best Kitchen Equipment For Your Restaurant

Alsco Choose the best kitchen equipment

How to choose the right kitchen equipment for your restaurant is a huge question, and, just as important is how to choose the correct company to supply you with this equipment. Choosing kitchen equipment is much like choosing other kitchen supplies such as clean tea towels, uniforms for your staff. Often the answer can be found by providing the answers to the following questions.

1. What is your menu?
2. How will the food be prepared to meet this menu?
3. How many meals do you expect to do in a single session?
4. Do you have a kitchen layout design?
5. Do you know the workflow patterns for this layout?
6. Do you know the food flow patterns for the kitchen?

The Menu

If the company you have chosen to supply your kitchen equipment employs a chef in their sales team then so much the better. The good news here is that they will understand what you do and how you want to do it.

So, bring your menu along and listen to what they suggest.

Equipment choices are varied and equipment can be either gas or electric. Commercial cooking equipment categories include static or convection ovens, deep fryers, combi ovens, grill plates, char grills, wok burners, tandoors, microwaves and even sous vide.

Depending on how busy you think you will be then determines what size equipment is best suited to your operation. For example a smaller establishment might have a 4 burner oven, while a busier venue would probably opt for a 6 or 8 burner oven. Grill plates come in 300mm, 600mm, 900mm and wider, as do char grills. Deep fryers can be single, double or even high performance.

But it doesn’t stop there! Then you need to decide on your refrigeration needs. Do you have a space for a coolroom? Once the food has been prepared where will you store it? Under bench fridges with stainless steel worktops are often found in the cooking line. What about a freezer?

You will also have to consider what benchtop equipment you will need. Choices here might be blenders, food processors, planetary mixers, stick blenders, and the list goes on.

Work and Food Flow

The simple rule for this is to not cross paths, both for staff and food, when planning your kitchen layout.

Serious errors in kitchen layout can impact staff safety. In a recently designed kitchen, the food came out of the coolroom for preparation and from there it was stored in the preparation fridge. When ordered it went into the conveyor oven.

It was at this point that things went wrong. There was nowhere for the pizza to be cut and plated and then the service window was back at the other side of the kitchen, before the preparation bench. Oops!

A fast food joint owner was doing business in a busy CBD lunch area serving office workers. The requirement is, of course, the faster you can serve them with great food the more they like it, and the more likely that they would come back and also tell their friends! The owner was seeking a way to preheat the wrap bread before putting in the filling, to maximise the flavours within.

Looking at her kitchen design there was no simple solution as her preferred method was to quickly heat the wrap on a flat grill. Unfortunately the grill was in a different location and the simple act of walking there to heat up the wrap would have caused unnecessary delays plus crossed paths with the busy staff working in that area. Putting a small grill in the wrap area wouldn’t work either due to the sheer number of wraps they would be making fresh. A commercial microwave provided the best and simplest solution, providing for both the speed and quantity requirements.

New, Used or Ex-Rental Kitchen Equipment

New Equipment

New equipment has many benefits, you know it will work as designed and it has a new warranty which provides a much higher level of security for the owner.

These days with new equipment you can also take advantage of bundle deals, where the more you buy from one manufacturer the better the price. Extra or extended warranty periods are also very popular to give you added peace of mind.

Purchasing new equipment often takes the worry out when buying catering equipment. Check out restaurant and food service equipments in this catalog.

On the flip side, new equipment is also the most expensive option in terms of initial cash outlay.

Ex-Rental Equipment

There is a continuous stream of customers who would prefer used equipment as a way to SAVE money on their start-up costs.

These days, a popular way to buy second hand equipment is through Silver Chef’s ex-rental equipment. They have an extensive range and it is a clever way to increase your cash flow even further with competitive prices on quality ex-rental equipment that is both professionally cleaned and serviced.

All their ex rental equipment comes with 3 months warranty on parts and labour and much of the equipment is less than 12 months old.

This equipment is warehoused in both Brisbane and Melbourne and there are great savings to be made through a small network of dealers that Silver Chef have chosen to work through.

Second Hand Equipment

Often sold as “preloved” it can sometimes be an incredible bargain, especially when purchased for the right price at auction.

Tip: before you purchase any equipment, make sure you have done your homework. Know exactly what the new price for the equipment is. Understand that the new price is not the retail price as given by the manufacturer, but the discounted rate that an authorised dealer is prepared to sell it for.

Many people have been caught out buying used catering equipment, only to later realise that they paid almost new price without any of the benefits, such as the NEW warranty period.

Equipment purchased at auction and through websites like ebay, often do not have a product warranty so be warned.

If the eBay seller is based overseas then that equipment may not even have the necessary approvals required for use in Australia. There are both electrical and gas approvals required for all catering equipment that is sold in Australia. As an example, without the required gas approvals, plumbers are not supposed to connect an item to either natural or LGP gas lines.

Then what do you do?

Also stainless steel kitchen equipment is timeless in appearance. It may look 2 or 3 years old but the reality is it could well be 10 or more years old.

One potential way to find out the answer to the question ‘How old is this equipment?‘ is to search for the serial number. You could then ring the manufacturer or importer and ask them the question. I recall doing exactly that once on behalf of one of our customers who was looking at a 2nd hand dishwasher that the used dealer said was a ‘bargain’ and ‘only a couple of years old’.

The Australian manufacturer informed me that the dishwasher was actually over 10 years old and that they had a full history of service calls that had been made. Not good!

It turns out that this dishwasher wasn’t quite the deal that the used dealer had implied. I am guessing that the used dealer involved actually knew all of this, so it is definitely a case of buyer beware.

The bottom line is: if it is that good why was it sold in the first place? And the answer to that question may save you a fortune!

 

 

Alsco would like to thank Sydney Commercial Kitchens for this post.  Sydney Commercial Kitchens is a leading Internet supplier of restaurant and catering equipment in Australia. To know more about Sydney Commercial Kitchens, visit their website www.sydneycommercialkitchens.com.au or their Facebook page here. You can call them on 1300 881119 or email them at info@sck.com.au

Image Courtesy: The Open University

Why Should Restaurants Be Virtually Available?

Why restaurants should be virtually available

The internet has transformed the way we communicate, consume media, shop, and even eat.

3 out of 4 Australian internet users shop online, and the 23 million meals ordered through an online ordering system are indicative of this.

Brick and mortar companies such as Alsco, serving brick and mortar customers such as restaurants are enhancing their online presence with new, revamped, fully-responsive websites. So why should your brick and mortar restaurant become available to virtual customers?

Keeping Up With the Competition

Virtually available restaurants are not the future – they’re the present.

The online takeaway platform has been around for close to a decade, so ordering home delivery is nothing new for Australians.

Handing out letterbox leaflets of your takeaway menu only does so much these days. Modern lives are getting busier by the year, and an online delivery aggregator like Menulog combines all the restaurants in a customer’s local area that are open and ready to feed them on demand (or indeed at a selected time well in advance).

Restaurateurs might be sceptical of this advice given the line of business, but look around. Over 5,500 restaurants signed with the platform (and more joining every day), and research found that at least 43% of Australians spend over $50 a week on takeaways.

These restaurants have prime real estate for the huge numbers of loyal online customers. If a restaurant is not already well-established, is new to an area, or is located in a secluded spot with few passers-by, then an online presence is vital in the early days of business.

You can’t turn customers into regulars without, well, new customers.

Guiding the Conversation

A downside to any business that involves customers is the necessity for online reputation management.

Businesses are run by people, and people make mistakes. You can’t please everybody, and things will go wrong from time to time, but how a business handles these issues will set them apart from the competition.

With online forums, social media, review websites, there are a million ways for people to talk about a restaurant, but the ‘any press is good press’ saying does not apply to this industry. Bad ratings and reviews can be very harmful to business.

So how do you prevent people from bad-mouthing you all over the Internet?

You can’t.

However, having an online presence means you can guide these conversations, do some damage control, and solve any issues published by disgruntled customers.

Creating your own social media accounts means you can push positive information out into the world. 96% of Australian restaurants have a website, but only 69% have social media, so many restaurants still need to get up to speed.

They allow restaurateurs to show mouth-watering food images, entice customers of their clean-crisp table settings, run competitions, interact with customers and maintain relationships that will hopefully translate into regular orders.

More than this, it gives customers a chance to see the positive and personal side of a business, plus the way negative experiences are rectified.

Reaching Audiences

Following on from this, social media and millennials go hand in hand.

In fact, the online world and millennials go hand in hand. But don’t confuse millennials with teenagers – this demographic refers to those born in the early 80s up until about 2000 (i.e. young adults with disposable incomes, but also consumers in their early 30s).

This group (and potentially a key market) prefers to interact with brands that have a personality rather than engaging with traditional forms of advertising as previous generations have done.

More importantly, despite having lower incomes than the rest of the working population, Millennials spend the highest share of their income online.

That said, millennials aren’t the only consumers moving their eating habits online.

Providing a virtual outlet for your restaurant benefits more than one demographic: professionals with unpredictable work hours, families with young children, and generally speaking, the time-poor and those who couldn’t follow a recipe if their life depended on it.

Following The Customers

The locals in your suburb might know your restaurant exists, but you need a wider reach than that. Joining a restaurant aggregator platform means access to its huge database of customers living in a restaurant’s surrounding areas.

From the diner’s perspective, ordering in is no longer restricted to pizzas or Chinese takeaway as it was a decade or two ago. Australians want restaurant-quality food available at home, and they want their plethora of choices to be compiled into one list in one place, and not found in the outdated takeaway menus on top of the fridge/in the recycling bin.

More than this, consumers are realising that ordering in needn’t cost a fortune. It’s strongly encouraged that restaurant offer specials and deals to customers (new and repeat) as an effective drawcard through online platforms.

Being online also reduces the number of order mistakes. The heyday of the telephone is far from over, but it remains a liability for taking orders. Poor reception, language barriers, and forgetting or misunderstanding a part of the order are terribly common issues. Online ordering provides a clear written record for customer and restaurant alike, dramatically minimising confusion.

The online ordering experience is already an integral part of modern life in Australia, and the restaurant industry is no exception.

Do not miss any opportunity, adopt change and make your restaurants available online.

 

Menulog takeaway logo

Alsco would like to thank Menulog for this post. Restaurants should be seeking virtual channels like Menulog to tap into the abundance of customers that require the option of ordering in.

Image Courtesy: www.bluewaikiki.com

An 18-year User of Alsco Linen, Now Famous For Quality Car Headers

Alsco famous car header pacemaker

Each month we spotlight a new or exciting Australian business who has either subscribed to Greenroom or is an Alsco customer. We want to know what makes your business tick and how this can help other Alsco customers to create greener, safer and healthier businesses.

The spotlight is on Pacemaker.

Pacemaker Headers Pty Ltd

Type of Business: Manufacturing Automotive

Pacemaker is an Adelaide-based manufacturing business producing Automotive Headers and Sports Exhaust Systems for over 30 years. They also have an in-house Ceramic Coating facility. In the last few years they have introduced King Brown Sports Exhaust Systems to suit the growing 4×4 market. And is having a great success with this ever growing range.

Check out their remarkable experience with Alsco and their business through out these years.

1. How long have you been using Alsco services? What Alsco products/services have you been using in your business? 

Pacemaker Headers Pty Ltd have been using Alsco Linen since 1997. We use overalls, dust coats, continuous towel, towels, mats and tea towels.

2. How did Pacemaker come to life?

Pacemaker Headers started off small in the first few years and through promotion and quality of products we have turned the business into a successful company employing over 30 staff. We are the pioneers of quality headers featuring the “Mandrel Bend” system.

We have a modern workshop which incorporates the latest equipment available including our aircraft quality computerised Benders with revolutionary, patented, vertebrate type mandrel, ensuring perfectly round bends, previously unavailable in Australia. We are the only Australian Header manufacturer to manufacture our products using Pipe Over Cone™ technology (Copyright number 135712 applies)

3. What is Pacemaker most famous for and why?

Pacemaker is most famous for it’s car headers which suit cars going back to the 1950’s through to current models. Using our Pipe Over Cone™ technology there is no protruding pipe inside the collector cone, therefore increasing exhaust gas flow and eliminating turbulence inside the exhaust header.

The result is better gas flow and increased horsepower. Our headers and sports exhaust systems feature precision cut and machined thick flanges to eliminate leaking and warpage. All headers and sports exhaust systems are jig welded for guaranteed fitment and are checked prior to shipment. Our products are all coated with heat proof finish tested to 1270º

4. What’s a crazy/awesome day like in your company?

We distribute all through Australia and a crazy day may see stillages going to 4 or 5 states and also over the waters to New Zealand.

5. What are the most crucial things you have done to grow Pacemaker?

Research & Development has been crucial to the success of Pacemaker Headers. This combined with our King Brown 4×4 Sports Exhaust Systems has kept us up with the times. We continually update our workshop to meet the needs of our growing business including adding new machines when required and maintaining existing ones to ensure they work at their optimum level.

6. What’s your top secret marketing tip that you can share with newbies?

Never give up! Don’t compromise on quality. We water test each and every part before it is coated to ensure there are no leaks. Spend time training staff to ensure this level of quality is maintained.

7. Do you have one funny yet effective way that you do to get people notice you or your store?

We don’t sell direct from Pacemaker, but probably our cheekiest form of advertising was our slogan “Strap a set on

8. What’s the most challenging issues you’ve faced when you startup your business?

Introducing new products and gaining market share takes time and determination. Quality is the key to success.

9. What’s that one thing in your business venture that you’re really happy about?

To see the business grow over the years is very rewarding together with customer satisfaction. We have customers contact us to tell us how happy they are with our products. We are a known brand in the marketplace and we have a reputation for quality products.

10. Do you have a funny experience with an Alsco rep?

We used to have the funniest rep! Would come in singing every week!

 

Pacemaker Headers Pty Ltd is located in Richmond, SA. For innovative designs and quality exhaust headers, visit their website at www.pacemaker.com.au. Want to have a helping hand in your business goals? Give Alsco a call on 1300 659 892 to enquire about our friendly rental and hassle-free rental services.

 

How to Run a Cafe: 11 Tips For Success

Statistics show that, in Australia, the vast majority of newly opened cafés fail, with 70% closing within 12 months. What is more, the average term of ownership of a café is between 2 and 3 years, before they are sold on to the next owners.

Owning and running a café is a secret desire of many people – and it isn’t hard to understand why. Serving coffee and cake, and watching customers chat and relax from a hectic day of shopping, seems more fulfilling than any 9-5 office job.

There is a certain warmth to a café, but the image a café evokes can be very different to the truth. In fact, anyone who wants to run a café needs to be prepared for a battle for survival.

But for all the risks associated with the food and beverage industry, choosing to run a café can be a hugely rewarding undertaking, both financially and personally. So, what is needed to make your café a success? What are the pitfalls to avoid, and the advice to hold on to?

We’ve put together an 11-point guide on how to run a café, that should start you in the right direction.

1. Buy a Café Not a Dream

When first buying a café, there are no shortcuts to a good deal – and if any are taken, a serious price will be paid later on. Negotiations can have a litany of pitfalls, with most new café owners finding out later the asking price was hugely over-valued.

You need to list your priorities before choosing your new café and signing any kind of agreement. So, ignore the setting, appearance and interior décor, and keep emotions out of the deal completely. Trust us, emotion will turn your dream of owning and running a café into a complete nightmare.

Take a look at the café you have your eyes on and look at the numbers. Is it profitable? Is it in debt? Does it have its own regular guests? Do members of the staff quit too often? All those details are much more important than the colour patterns and the furniture choice. After all, you can always easily rent your table linen including wipes, napkins and tea towels.

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Food & Glass Wipes
Reusable, environmentally friendly food & glass wipes. All HACCP compliant.
See available styles…
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Tea Towels
Highly absorbent and useful tea-towels. Pick the size & style that match your café theme.
Learn more…
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Table Linen
Crisp clean and beautiful napkins and tablecloths. Find the perfect style for you.
Ask us for more designs…
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New details like this can drastically improve the appearance of your café and add your personal touch to it. It is far easier to make these little tweaks than to get the entirely new business running and pull it out of a debt. Therefore, choose wisely, so you can avoid the problems in the future.

2. Create a Business Plan

It is essential that a realistic business plan is developed before buying a café . Map out the intended course of action for both marketing and running the café, and refer to them continuously. And remember, it is impossible to secure funding without one – banks and investors need to examine it before making a decision.

This is the only way you truly get to enjoy running your establishment. You can hardly enjoy your lovely fresh coffee blend and your cozy interior if you have no idea where your business is heading. You need to know how much do you plan on spending, how much do you expect to earn, if there is any room for expanding your business and many details more.

3. Cross all the T’s

Another obvious step, but worth repeating, is the need to put all the legal issues in order. Before starting to run a café, don’t dilly-dally when seeking business permits, food and beverage licenses, and insurance of all kinds. Here are some pointers you should definitely take:

  • Apply for the Food Business Licence with your local authority because the application process varies from one state to another. Contact your local government to check the requirements.
  • In order to serve alcohol, you need to contact your local Office of Liquor and Gaming Regulation and ask them about the requirements for the necessary permits.
  • It is necessary to make sure your food is properly handled and stored. You need to comply with the Food Safety Regulations.
  • This means you need to make sure that your establishment meets all the criteria when it comes to safety and hygiene. This applies to both your staff uniforms, kitchen and even washroom.
  • It is important to keep up to date and the best way to do so is to explore The Australian Specialty Coffee Association (ASCA) and Australian Coffee Traders Association Inc (ACTA)

These are just some of the legislations and acts you should be aware of. For more precise information, contact your local authorities as these can be different across Australia.

4. Follow a Theme

It’s easy to provide the safe, usual and run-of-the-mill, but let’s face it – your café is not going to be talked about much. A theme helps a café to stand out against the local competition, but it should run through the menu as much as the interior décor.

If you are not a stranger to eccentricities, you may enjoy these themed cafés from Bangkok. Some of them may even give you some interesting ideas or even inspire you.

Additionally, your theme doesn’t have to be an expensive one. You can stay consistent to it simply by choosing certain wall art or decorate your interior in a certain colour. On the other hand, if you want your interior to be your number one attraction, you may want to set the budget for it.

5. Be Professional at all Times

Professionalism in both image and attitude is essential if you want to run a café successfully. Spend time properly training your staff, make sure they know how to handle every situation, insist on the highest presentation standards, have attractive menus, and a website that visitors find informative.

One of the ways to add to that professional appearance is to introduce uniforms for your baristas and waiters. Just a simple T shirt and a nice apron will do. This simple move works double fold.

Firstly, crisp clean uniforms with a logo demonstrate that you have gone that extra mile to show you are serious about your business. Secondly, there are studies that claim that people act more professionally and diligently when they are wearing an uniform.

The best part is, you can rent uniforms and have them professionally cleaned regularly. This facilitates this process drastically for you and you have one worry less on your mind.

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Wait Staff Uniform
Regular washed, replaced and delivered uniforms. Comes in different styles, sizes and fits.
View our full range…
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Wait Staff Pants
Elegant and classy mens’ waiter pants with flat front. Angled pockets and belt loops.
Ask us for more details…
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Wait Staff Aprons
High-quality, durable and presentable wait staff aprons. Different styles available.
Learn more…
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6. Swap Shoes with Your Customers

Not literally of course, but figuratively. Consider your customers’ experience and what they would expect from your café. Looking at your service, menus and facilities through their eyes provides an honest evaluation, often revealing where the cracks lie.

However, you may not be the most objective person to review your own café. After all, you put in all your money, effort and imagination in creating it. Therefore, another idea is to ask a friend, acquaintance or even a relative to visit your place and try to review it.

They need to know their honesty is important and that there will be no hard feelings. Choose somebody whom you trust and whose taste and opinion you value highly.

7. Keep Your Instructions Simple

Consider your staff, and how important clear communication is with them. A key to effectively running a café is ensuring no confusion. Policy inconsistencies are a key contributor to confusion, and in a café, this inconsistency can frustrate customers. So, develop clear procedures and make sure your staff understand them.

Managing a staff of three or four employees is easier than managing a staff of 15. The more employees you have, the more space for misunderstandings there is. As your business grows, consider taking some of the management courses that will help you learn how to communicate with your employees, lead them, train them and mentor them.

8. Make Your Suppliers Your Friends

It sounds a little soppy, but it is true. Developing positive relationships with your suppliers and distributors means they will look after you, especially when emergency orders are placed. If your café is a success, you’ll be surprised how often those emergencies crop up.

For example, you may have already completed your order for a week when you have an unexpected event on Wednesday which means you will probably spend more drinks and food than you intended. Therefore, you are in danger of welcoming a weekend with insufficient stocks.

If you have an excellent relationship with your supplier, they will probably do you a favour and help you replenish your kitchen in time. However, since it is all their good will, unless the contract says differently, building this relationship is important.

On the other hand, some suppliers offer adjustable deals since they know how fluid the business can be. For example, if you opt for a managed rental service for your table linen, a busy December doesn’t have to mean you’ll have a busy January. Adjustable service has you covered.

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Table Linen
The table linen includes tablecloths, but also napkins that add class and that feel of quality.
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Tea towels
Highly absorbent, perfectly cleaned, bacteria-free tea towels, essential to any respectable café.
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Food & Glass Wipes
We rent multi-purpose, wipes that help avoid mistakes and prevent health hazards.
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9. Don’t Be Afraid to Change

Experience has taught those who run a café never to be afraid to make changes. In fact, a café is a fluid business that must adapt to the tastes and preferences of the existing market as they develop. Flavour of the month really can mean flavour ‘of the month’, so be prepared to alter your menu regularly.

Some of the coffee trends to expect in 2018, for example include:

  • Serving latte in latte bowls
  • Coffee based drinks safe for younger audiences
  • Direct trade coffee
  • Creative coffee drinks (nitro coffee)

Always keep your eye on the newest and the latest trends. It is advisable to stay active on the social media and follow the trendsetters around the world. Another way is to regularly visit conventions, fairs and expos in your industry.

10. Never Stop Marketing

A major challenge when running a café is to stay popular, but no matter how adventurous your menus are, or great your coffee is, nobody can rely solely on word-of-mouth. People who already run a café will testify that marketing is the heaviest weapon in their armory.

This includes flyers, posters and the normal advertising channels, but mastering the potential online and social media has to offer is essential too. Online marketing is becoming increasingly important. It stopped being an additional marketing effort ages ago and became a necessity.

Learn what you can on your own and when it starts taking up too much of your time, hire a professional to manage your social media accounts. Here are just some of the things you need to do:

  • Make a well-designed website
  • Create accounts on Facebook, Instagram, Pinterest and Twitter
  • Use hashtags and create your own
  • Enable check-ins at your café
  • Contact bloggers and influencers and offer freebies in exchange for reviews
  • Diligently deal with negative online reviews

11. Groom a Group of Regulars

Your relationship with suppliers is important, but your relationship with your customers – and developing a group of regulars – is perhaps more so. This is where loyalty programs can be of great value.

The incentives received as a loyal customer are proven to keep people returning, and a simple card-stamp system can work perfectly.

Other ways of appreciation can include reserving their favourite seat for them, remembering their birthday, always making sure they have their favourite drink ready for them and similar. Treat those people like friends and make others wish for the same privileges as your loyal customers have.

How Can Alsco Help?

Alsco provides convenient and economical solutions for maintaining the highest linen standards for your business. Our fully managed tea towel rental service is no exception: we provide quality fabrics, sizes and colours with no up-front capital outlay; regular pick-up and delivery; and a flexible inventory management system.

However, tea-towels are not the only product that you may find useful for your business. How about perfectly washed and ironed staff uniforms? What about fully managed washroom service which means you never run out of toiletries?

Improve your café today by contacting Alsco representatives. They will let you know about all the ways we can help you. Also, they will workout the best deal for your business.


Photo courtesy of Flickr Images by Alpha

Saving Lives with Defibrillators

With 6.4% of all Australians aged over 15 suffering from a stroke or heart disease each year it should be more widely known that this is the leading cause of death in Australia every year, beyond cancer, violent assaults and road casualties. Many of these cases occur in Australian businesses either to an employee, member of the public or visitor to the business.

In fact, since we typically spend so many hours in our workplace, the chance of a cardiac arrest occurring at work is high.

Statistics show that 80% of cases occur either at home, at work or in public places – not in a medical facility.

Why is Time Critical for Survival?

  • The severity of a heart attack surrounds the short response time afforded before fatality.
  • Sudden cardiac arrest victims have less than 10 minutes to receive defibrillation and CPR treatment before these will prove ineffective.
  • Ambulance response times in Australia, however, have been cited as greater than 10 minutes, well beyond this in busy metropolitan areas.

Fortunately, Automated External Defibrillators (AED) are becoming more widespread every day.

The Kerry Packer Effect

Back in 1990 when Kerry Packer famously suffered another heart attack he was lucky to be treated by one of only two ambulances equipped with a defibrillator. Fast forward 20 years later and AEDs are placed in public areas for emergency use by even an amateur user, with simple LED and voice prompts and “Good Samaritan” laws in place to protect the public from legal liability.

Many large businesses have commendably already made the investment into AED units, and in doing so are helping to save lives.

A True Story

The following story is a true example of the life-saving benefit of having an AED unit installed in a business environment.

In mid-December 2011, the company HR Advisor of a large company (and Head Office First Aid Officer) along with National Sales Manager and Regional General Manager, were invited to attend a Christmas lunch at one of their branches.

About half way through lunch the HR Advisor noticed a staff member sitting speaking to two of her coworkers in what appeared to be some distress. She immediately realised there was something “not quite right” about the situation and went over to see is she could provide assistance.

Upon questioning, the staff member admitted for most of the day she had been feeling short of breath, had a pain in her arm and was feeling pressure around her chest, neck and face. She also revealed she had a history of heart problems, and although had not been taking them for more than 6 months, was on prescribed heart medication.

The HR Advisor immediately asked a co-worker to call triple O and bring her the on-site defibrillator whilst she assisted the worker into a position where she was comfortable (and closer to the ground!).

Thankfully the response time of the NSW Ambulance Service was incredibly quick and they were onsite in minutes. When they arrived they were so impressed with the steps already taken they administered the first shock required by the patient via the Alsco Automated External Defibrillator.

The worker was transported to Liverpool hospital and had bypass surgery performed the following day once stabilised. Although she has never been able to return to work due to her ongoing health issues, she and her entire family will always be grateful for the Christmas miracle we were able to provide.

 


First Aid

Time is very important especially when it is between life and death. With Alsco we can supply your business with a managed Automated External Defibrillator (AED) service to ensure you have access to a high quality, affordable Automated External Defibrillator at all times. We also offer fully managed First Aid Supply and Service Kit designed to ensure ongoing WH&S compliance for your business.

Make your own workplace safer. Give Alsco a call. What are you waiting for?

 

Image courtesy: Rama

Greenroom’s Top Five Green Apps

Looking for great environmentally focused apps for your iPhone or iPod? Look no further!

Here are Greenroom’s favourite apps to help you live a more sustainable life. All available from the iTunes store.

1. Carbon Tracker (free) –This great app uses GPS to calculate your carbon footprint based on how much you travel. You can chart your carbon emission changes by month and set goals to decrease them. The app factors emission for planes, train and cars, as well as a few other vehicles.

2. Skeptical Science (free) – Ignorance and misinformation about global warming abounds. This app gives you access to all of the facts, at your fingertips, for you to refute the irrational global warming naysayers.

3. Green Charging ($0.99) – makes your phone vibrate and sound an alarm when it’s fully charged to save energy. It also displays how much talk time you have at your current battery level. This app is handy because phones and other devices can use up a significant amount of energy even when they’re no longer charging. Unplugging electronics when you’re not using them is a good green habit to develop, and this app can help you get into it.

4. MeterRead ($2.99) – allows you to easily track your electricity usage on your household meter. This is often located just outside your house, but most people do not take the time to read their own electricity meter. Why? Often, it is not exactly logical to figure out without a guide, and most people won’t take the time to figure out how to read it on their own or look it up online. MeterRead takes the guesswork out of this and allows you to easily monitor your own electricity usage with easy meter reading instructions guide.

5. Shop Ethical! ($4.49) – also available on the Android platform, this app offers purchasing advice on products available in Australia, particularly in supermarkets. It looks at the environmental and social record of companies behind common brand names.


Ecosafe Car Parts Washer

The Alsco Ecosafe Washer is a safe, economical car part cleaning solution – that doesn’t require the use of harmful solvents. Outperforming other parts washers, the Ecosafe Washer uses a bioremediation process to effectively clean engine parts, eliminating the need for harmful solvents and creating no waste products. Even better, the Ecosafe Washer is kind to employees – with no exposure to harmful chemicals or toxic fumes, OH&S becomes much simpler. Alsco offer a free 2 week trial of the Ecosafe Industrial Washer so you can discover the benefits for yourself.

 

Image Courtesy: Gerd Altmann

Wondering What to Do With Your Old Computer? Recycle It!

It is inevitable that your office will want to update its computers and other office equipment every few years. It can’t be helped, what with the speed with which new technology comes onto the market and existing technology is tagged as obsolete.

At Alsco, we know only too well how quickly state-of-the-art can become old-school, but we also know how environmentally meaningful it is to recycle computers, and not simply throw them away.

E-Waste in Australia

In Australia, the battle to divert the vast majority of e-waste from landfills has already begun in earnest, with the introduction of a new National Television and Computer Recycling Scheme. And federal government figures explain why.

In 2008, Australians purchased a total of 138,000 tonnes of televisions, computers and computer products, with some 106,000 disposed of. However, an estimated 85% of those ended up in landfills and just 10% at recyclers.

That is hardly good news for the environment, with e-waste containing hazardous metals like cadmium, mercury, and lead, and plenty of recyclable materials, like plastic, steel, iron and copper. And with a total of 44 million computers and associated equipment (weighing around 181,000 tonnes) expected to become obsolete by 2028, the strain on the environment will only increase.

The new scheme is a stewardship scheme, with manufacturers and importers responsible for ensuring their products are collected. These companies are required to sign up to appointed collection contractors (DHL Supply Chain and the Australia and New Zealand Recycling Platform [ANZRP] have already been confirmed).

So, small businesses and even private residents can have their e-waste collected at no extra cost. The scheme aims to increase the e-waste recycling rate from 17% in 2010 to 80% by 2021.

What Should You Do?

Well, there are two courses of action that your office can take:

  1. You can contact your local authority, local recycling company or even your own computer and office equipment suppliers, and arrange to have your e-waste collected. You can also ask for details of the new scheme.Independent e-waste recycling companies already exist, while some major computer and office equipment manufacturers already play an active role in e-waste recycling efforts. Dell, for example, have a global environmental policy that includes a dedicated recycling service in practically every country they have a presence in.
  2. You can also find a local independent PC firm that refurbishes used computers and sells them on to the public at lower prices. They will send the parts left over or unusable to recyclers. Your own suppliers may have just such a service, but if they don’t they should know who does.

Of course, regulations and practices can vary from state to state and from city to city. So, it is always a good idea to speak to your state’s environmental department or your local government environment officer to find out the specific options.

You Can Also Donate

Charity organisations have been cashing in on old office and home technologies for quite some time now, selling your e-waste to recyclers to raise funds for their national, local and international activities.

But there are also charities that are happy to take old computers that still work well to supply them to places like schools, orphanages and community facilities. The idea is that places with no budget for technological investment can benefit from the unwanted computers that businesses and homeowners would otherwise throw out.

Some Of The Best-known Australian Charities

  • Computer Technologies for Schools (national)
  • Technical Aid for the Disabled (Sydney)
  • The Salvation Army (Sydney)
  • Charity Computers Australia (national)

While a lot of inroads have been made in improving the rate of recycling in domestic, commercial and industrial waste, vastly reducing the amount of e-waste heading to landfills is now a key target.

The new initiative means that recycling office computers and associated IT equipment is now made simple and cost free. And that is good news for you and your business, as well as the environment.

Some National E-Waste Recyclers

Where to Donate

Links and Reading

  1. ‘National Television and Computer Product Stewardship Scheme’, Australian Dept of the Environment – www.environment.gov.au/settlements/waste/ewaste/faqs/index.html
  2. ‘Australia’s National Waste Policy’, Australian Dept of the Environment – www.environment.gov.au/wastepolicy/index.html

Recycle and Share

Recycling is one of the best way to share to without spending. With Alsco we offer variety of solutions to help make your workplace a greener environment and be able to save and recycle.

Our Alsco Ecosafe Washers are water based and exists in its own environment where oil and grease are transformed into water and carbon dioxide. The revolutionary Evolution Mats are made from recycled eco-friendly materials. And our continuous Cloth Towel also offers important benefits with less impact in the environment. Use cotton towels which are an environmentally friendlier option than paper.

If safe and healthy environment is what you want, all you need to do is ask Alsco.

Image courtesy: George Hotelling

The Story Behind A Successful Beauty Salon, Apart From Fluffy Towels

Each month we spotlight a new or exciting Australian business who has either subscribed to Greenroom or is an Alsco customer. We want to know what makes your business tick and how this can help other Alsco customers to create greener, safer and healthier businesses.

The spotlight is on Total Bliss Beauty.

Total Bliss Beauty Therapy, Makeup Artistry & MediAesthetics

Type of Business: Advanced Beauty Therapy and Medical Aesthetics

  • Remember when you wake up one morning and feeling sore and tight around your shoulders and neck muscles?
  • Remember the days when you wake to find yourself with a “mono” or “uni” – brow?
  • Remember the big day when you need your makeup done professionally?
  • Remember looking at yourself in the mirror looking tired and exhausted?
  • Remember the time you try so hard not to focus on that zest which has just popped up overnight?
  • Don’t remember when you last had a sun tan?
  • Don’t remember to which order you are supposed to use the serums or moisturizers first?
  • Don’t remember the last time you have had some well deserved “me-time”?
  • Don’t want to keep shaving or waxing?
  • Want to pamper someone special?
  • Want a superb last minute gift?
  • That’s us! We can help you with all of the above!!

Check out their awesome business experience through their answers below.

1. What’s a crazy/awesome day like in Total Bliss Beauty?

An awesome day will be a sunny and warm day. The clinic is run by energetic staff who are passionate about skin health and offering advanced beauty treatments to clients. Bookings are full, clients turning up to all appointments. The day is running smoothly without any surprises.

A crazy day will be the above plus no time in between clients to replenish ourselves with food or even use the lavatory. Furthermore, five minutes before we close, we get numerous calls from phone scammers asking for donations or overseas companies asking us to switch telephone/electricity/gas companies.

2. Who is the best customer you ever had?

Personal recommendations by loyal customers.
New customers who return for subsequent visits.
Customers who provide us with feedback (positives and negatives) so we can improve ourselves.

3. What were the challenges that you have encountered when you first start up your business?

  • Time management
  • Staff management

Trusting them and delegating jobs within the management team, as I can’t to everything. Be patient and taking little steps to achieve long term goals – I must learn to walk before I can run.

4. What are your best tips for getting new sales in the door?

Getting beauty therapists dressed up with walking signboards.

Just kidding. We are fortunate to be located at a corner of two busy streets so we get new clients as walk-ins. The main thing is getting the signage windows done professionally. Advertising with Facebook and other social media sites. Refer a friend and receive package discounts on services.

5. Do you have a funny story to share about one of your experiences in the business?

One of our clients is a singer. Just so happens that we were playing one of his songs when he was here receiving a treatment. The look on his happy face – priceless.

6. What’s that one thing in your business venture that you’re really happy about?

Able to combine medical aesthetics with existing advanced beauty treatments.

I am very fortunate to be in a position where I can combine science with beauty. I have a medical background for 10 years before venturing into this business. Whilst I am not a dermatologist specializing in skin diseases. I am a general practitioner with a special interest for skin health and beauty. Whilst most salon will contract out the work, I am able to provide this cosmetic medicine services for clients and then refer them to our beauty consultants for in house advanced skin treatments. These treatments include IPL, radio frequency, collagen induction therapy or microdermabrasion. If clients require further specialist input, e.g. Skin cancers, I am able to refer them to Plastic surgeons or Dermatologists.

When we first started the business, my husband and I had already gone through a few rounds of fertility treatments. Total Bliss has inspired me to help others who are going through similar difficult situations. Our staff are highly trained and have an excellent knowledge on skin care and beauty tips. When you visit us, rest assure that you are in safe hands.

7. Is there something unusual you want people to know about your business?

This business is owned and set up by a registered medical practitioner who offers unique medical aesthetic services, including IVF aesthetics (helping those undergoing fertility treatments). During the course of setting up the business, the owner was also undergoing fertility treatments herself. Over the years, she is able to provide valuable insight and advice for clients traveling on the same journey.

8. What’s that one Alsco product/service that you really really like?

The towel exchange services and personal customer service.

We have just recently signed up with Alsco to provide linen and towel exchange services. I am very impressed with Simon coming into our clinic and introducing us to Alsco. We have been looking for a company that provide good quality white towel exchange services. Simon has been very professional and prompt with all our inquiries.

9. Are you like us and always seem to spot the Alsco trucks on the road when you least expect it?

Looking forward to spotting them near our area.

10. If you were not a business owner/entrepreneur right now, and you’re part of Alsco’s team, who would you like be? What work would you love to do?

Perhaps in 5-10 years time, Alsco’s Company Doctor?

I am currently the owner/entrepreneur. I am yet to discover ways to combine general practice with my existing medical aesthetic clinic. If Alsco is hiring and looking for an in house medical doctor for my services, my résumé will be ready for view on your desk, stat!

 

Total Bliss Beauty Therapy, Makeup Artistry & MediAesthetics started their business last June 2012 (Taken over in June 2012 as previously named Total Bliss Beauty Therapy & Makeup Artistry 2000-2012)

They’re located in: Corner of Grimshaw Street and Church Street, Greensborough ViC 3088

Website: www.totalblissbeauty.com.au

Image Courtesy: www.totalblissbeauty.com.au

Is Your Workplace First Aid Ready?

The ability to administer effective first aid in the event of a life-threatening injury or sudden illness in the workplace can save lives.

There’s no denying the importance of that. However, for Australian businesses, first aid readiness is also a requirement of the Work Health and Safety Act (WHS Act) and the Work Health and Safety Regulations.

What’s so Important About First Aid?

Providing immediate and effective first aid to workers or others who have been injured or become ill at the workplace may reduce the severity of the injury or illness and promote recovery. In some cases, it could mean the difference between life and death.

A proper and rapid response to non-life-threatening injuries can also directly improve the healing and recovery process. Injured workers who receive effective first aid following an injury may be able to return to work to quicker and with less treatment time and costs.

Many incidents occur in workplaces throughout Australia: every year, 2000 Australian workers die from and 640,000 workers report a work-related injury or illness, costing the economy $60.6 billion.*

First Aid and the WH&S Act

In 2012, Safe Work Australia launched a new harmonised First Aid in the Workplace Code of Practice (the Code). This new Code is designed as a practical guide to assist Australian businesses in achieving compliance with the standards of health, safety and welfare required under the Work Health and Safety Act (WHS Act) and the Work Health and Safety Regulations.

The Code provides a guideline for becoming a first aid ready workplace and is currently being rolled out across the majority of States and Territories.

Rather alarmingly, however, research has shown that only 13% of Australian businesses are first aid ready or compliant with all three core elements of the Code, putting their employees, customers and businesses at risk.

Studies have also identified a concerning lack of knowledge about the Code itself.

What are the Three Core Elements of a First Aid Ready Workplace?

  1. The presence of accredited first aiders who also undertake annual refresher courses in CPR and renew their qualifications every three years. In low-risk workplaces, one first aider is recommended for every 50 workers. For high-risk workplaces, one first aider is recommended for every 25 workers.
  2. Workplace resources and equipment, including fully stocked, up-to-date first aid kits, and the presence of clear first aid signage. First aid rooms may also be necessary for some circumstances (e.g. higher risk workplaces, workplaces located far from emergency services).
  3. Procedures and drills training covering first aid protocols for all workers. All employees should be trained in first aid procedures, including the location and type of first aid kits, communication channels in case of an emergency, and the identity and location of accredited first aiders in the workplace.

First aid readiness offers obvious benefits for both your employees and your business, and it can also benefit your bottom line through reduced claims costs and savings on the indirect costs associated with workplace injuries. Workers are commonly imbued with extra confidence, knowing that their safety and wellbeing is taken care of.

Alsco First Aid can provide best practice solutions for your business to get you first aid ready and compliant. Visit www.alscofirstaid.com.au to discover the services we can provide or call us on 1300 077 391.

Find out more about the First Aid in the Workplace Model Code of Practice: http://www.safeworkaustralia.gov.au/sites/swa/about/publications/pages/first-aid-in-the-workplace

* The Australian Work Health and Safety Strategy 2012-2022, Safe Work Australia.

 

Image Courtesy: Reytan