8 Loopy Housekeeping Mistakes You Should Look Into

8 Loopy Housekeeping Mistakes You Should Look Into

Whether it be at home or at your hotel, housekeeping plays an important part everywhere. From a simple bed sheet change to a full room sweep in a hotel, housekeeping is everywhere.

In this article, we will be going over some of the most common housekeeping mistakes that housekeepers in hotels and motels make, and how they can be avoided while ensuring the safety of employees.

Improper Linen Checks

This is one of the worst mistakes that are made, and it’s one of the small things that can ruin a guest’s stay at the hotel. As a housekeeper, it is important that when you are changing bedroom linens, plush towels and replacing dirty towels that you take a moment to check them properly.

When it comes to changing bed sheets, take a minute to look it over and check that there aren’t any holes in it, and more importantly, make sure that it is actually clean. Accidentally replacing dirty bedsheets with dirty bedsheets is something that is noticeable by the person staying in the room, so check properly!

Not Using Linen Laundry Services as an Advantage

Housekeepers generally have a lot of rooms to get through and prepare for people to stay in them just a few hours later, so it’s important that to take a little extra stress off of their shoulders, make their job easier, and create a more efficient workflow, that as an employer you take full advantage of a linen laundry service.

Not only will it allow for housekeepers to get through more rooms and at a faster rate, but it ensures that the linen is cleaned properly and with high-quality chemicals.

Take a step in the right direction by contacting a linen laundry service, such as Also, today. Not only will Alsco clean your linen properly, but they will do so in a way that minimizes your carbon footprint, keeping both your conscience and your linen clean.

Lack of Communication

In bigger hotels, there tend to be more housekeepers so that all rooms are taken care of in an appropriate time frame as well as to ensure that housekeepers feel less pressure on their shoulders and can get on with their job easier.

However, having more housekeepers requires more communication than if there were less housekeepers, and this can sometimes be the difference between all rooms being taken care of in time, and a lot of rooms not being ready in time.

When it comes to housekeeping, it’s important that there is some sort of communication system in play at all times. Whether it be simply texting one another to let everyone know which rooms have been taken care of, or a more organised plan of which employees take care of which rooms.

Communication is important, and it should be prioritized as such.

Untrained Employees

The biggest struggle with being a housekeeper is sticking to deadlines and coping with the stress that comes with those deadlines, and while the tasks that come with the job aren’t incredibly difficult, that doesn’t mean there aren’t difficulties for employees.

When a new employee starts as a housekeeper, as an employer it’s your job to make sure that they fully understand what their responsibilities consist of and how to do the different aspects of their job. Taking even a few hours out of the day to train a new staff member will cause for a more efficient workflow in the future.

Forgetting to Restock Toiletries

While this isn’t as important as it is a rather small mistake, it’s definitely something that should be looked upon while housekeeping. Toiletries don’t play a huge role in the quality of a room, but it’s the little things that contribute to guest’s opinion of a hotel, and toiletries are one of these little things.

Making sure that the toilet paper is replaced regularly and that things such as tea and coffee are available to the guests can go a long way and can improve how they see the hotel.

Lack of Planning

Planning is important in general, especially in housekeeping. When a housekeeper first steps into a messy room, if they are experienced they will know where to start and will have adapted to the job so that they know their habits and know the fastest way to get the room done.

However, a lot of housekeepers still have to adapt to the job, and don’t know how they can get stuff done in the most efficient way possible. Planning how the room can be dealt with before jumping right in is important.

For example, if the room was to be vacuumed before the bed sheets are changed, you may find that the bed is messier than it appeared and was in fact covered in crumbs. This adds an additional 5 onto cleaning the room as vacuuming has appeared back on the list. This is a prime example of where planning would prove to be effective.

Not Knowing When to Throw Out Old Linen

There comes a point where linen has run its course and clearly must be replaced, but it isn’t always easy to tell when that time is. If you are changing bed sheets and notice that there is some “wearing and tearing”, this is the best tell-tale sign on knowing that bed sheets need to be replaced.

Not Taking Care of Carpets and Mats

While this isn’t a huge thing, it’s definitely worth doing to keep up both the level of cleanliness and quality within the hotel. Having all of the carpets within a hotel deep cleaned once every few months is definitely something that is worth doing.

However, the only downside to doing so is that deep cleaning carpets and welcome mats is a big task to take on and can often take a full day to do so.

Do you Make These Housekeeping Mistakes?

Housekeeping isn’t as simple a job as it may seem from the outside, and it can be incredibly stressful from an employee’s point of view, especially when they have numerous amount of rooms to get through. By taking all of these things into account at the beginning of each day, the general workflow of the hotel will improve dramatically as well improve the work moral among the employees.

Now that you know these housekeeping mistakes that you might have overlooked in your hospitality business, it is the best time to act on it. Improve your housekeeping services to impress your guests. Let Alsco take care of your linen needs. Alsco provides fresh and clean accommodation linen conveniently and inexpensively, every day.

Send us an enquiry now! Our friendly and well-informed staff are waiting to help.

 

Image Courtesy: Flickr Image by Les Roches

Do You Really Need a Laundry Service?

Do You Really Need a Laundry Service?

Hiring a laundry service to take care of your accommodation linens and laundry related needs is incredibly helpful. Doing your own laundry can take a fair amount of time out of your day which prevents you from getting on with other things.

At home, by hiring a laundry service you are able to get on with the rest of your housework without running around trying to make sure that the house is spotless. Instead, you will be able to take your time and go at your own pace, without having to run back and forth from your washing machine and dryer.

Similarly, in a hotel, with the use of a laundry service you won’t have to worry about running from one side of the hotel to the other just to put another load in the washing machine.

With that in mind, let’s take a look at some of the advantages of using a laundry service as well as some of the disadvantages.

Advantages of Hiring Laundry Services

Convenience

This is the big one. There may be the disadvantage of having to pay a company to do your laundry for you, but that disadvantage is heavily outweighed by the level of convenience that you get from paying for a laundry service.

With a laundry service, you never have to worry about your employees feeling overwhelmed with work every again and they will be able to control the whole linen process a lot easier given that they will not have to deal with the cleaning process to.

Let’s take hotels for example. If the hotel does not use a laundry service, then the housekeeping employees will have to deal with changing dirty linen and toiletries such as towels, and cleaning them too. This can disrupt their workflow and cause for them to feel more pressure than necessary on themselves.

However, if the hotel does use a laundry service, then the housekeeping employees will simply send the dirty linen away to be cleaned, and receive only clean linen.

Time

Time is of the essence, especially when it comes to business. Housekeeping employees are on strict deadlines to ensure that the guests of the hotel have rooms to sleep in a few hours later that they are satisfied with.

If an employee has to run back and forth from the laundry room to clean and take care of dirty laundry, they aren’t able to spend as much time dealing with messy rooms. With a laundry service, this isn’t an issue and employees are able to spend more time carefully working on rooms and ensuring only the best for the guests.

Cleaning Products

If a business chooses to do all of their laundry needs themselves, it also means that they have to buy all of the necessary cleaning products to do so, and cleaning products can be fairly expensive depending on which products you choose to buy.

With that in mind, laundry services will purchase these types of products in bulk and are therefore able to get them a lot cheaper, and therefore it is a lot cheaper from their point of view compared to if you were to do it yourself.

Going Green

Going green has been the highlight of a lot of companies in the past decade or so, and it’s something that a lot of companies take pride in being a part of. The only catch is that some equipment in regards to going green is expensive, and if you are a small business then going green with the right equipment can be discouraging.

With laundry companies, their business is built off of customer satisfaction and therefore they use only the best of machinery to clean laundry. With that in mind, using a laundry service which incorporates going green practices into their services is certainly something which should be considered.

Disadvantages

Cost

Just as with everything, hiring a laundry service can be costly at times. Most hotels change their linen on a daily basis, depending on if someone has stayed in that room since it was previously cleaned, and this can build up a fair amount of linen that needs to be cleaned.

While it can be fairly pricey to have lots of linen cleaned by a laundry service, you must keep in mind that if you were to do all of the laundry yourself, from a management point of view you would also have to pay for things such as machinery, cleaning products, and manpower, all of which will build up their own price tags.

While expenses are a disadvantage, the convenience of a laundry service heavily outweighs the expenses side of things.

Check out the huge benefits you get when you rent linens instead of buying your own.

Uncertain Process

Given that your laundry will be dealt with elsewhere, you can never be sure about the process of how your laundry was cleaned. This includes which products were used and the machines that were used.

While most laundry services use products that are completely safe and by no means harmful, the products that they use to clean your laundry is something that you will never be aware of.

Conventional Cleaning

When you submit your linens to a laundry service, they may take care of it like how they treat other linens. Services are standardised.

If you have invested in purchasing high-quality linen for the rooms of your hotel, then it may be worth doing some research on the best ways to wash the linen and enquiring about whether or not the specific laundry service would be able to fulfil the need of a special washing method.

You may need to give special requests on how your linens should be cleaned.

A lot of laundry services are open to customers requesting that their laundry be dealt with in a specific manner, although if you don’t specify something like such then they will simply deal with it using their standard products and machinery.

So, Would You Really Need A Laundry Services?

If there is too much laundry to take care of, it is best to hire a laundry service to take away this burden from you. As your hospitality business grows, it will require more and more work and outsourcing some of these will help you keep your day-to-day activities in control.

As you can see, when it comes to whether or not a laundry service would be of much use, there is no doubt that the advantages easily outweigh the disadvantages.

By incorporating a laundry service into your business needs, you will be able to create a smoother workflow, take a lot of pressure off of your housekeeping employees shoulders, minimize your carbon footprint, all at an incredibly low price.

Need fresh, clean and quality linens every day? Alsco offers a comprehensive range of linen to suit your needs. Contact us now.

 

Image Courtesy: Pixabay

9 Things to Consider in Workplace Washroom Design

9 Things to Consider in Workplace Washroom Design

Do you have any idea about the amount of time that your workers spend in the washroom? It’s something that you might not be concerned about but when you learn how much time they actually use up while there you might change your mind.

A global study revealed that workers spend, on average, 41 hours each year in the bathroom. That’s like a week’s worth of work.

A place where people spend that much time is bound to have an influence on them. That’s the reason why Steve Jobs decided that there should only be two bathrooms in the whole Pixar facility. Jobs knew that bathrooms have the potential of bringing people together so they can exchange ideas.

You don’t have to do something as drastic as that, but there are plenty of other bathroom design ideas that you can use.

Designing the Workplace Washroom

Washroom design should be a serious business since it can have a significant influence on workers. Functionality should be a main consideration, but it’s not the only thing to keep in mind.

Here are some of the top qualities that should be considered when designing a workplace washroom:

1. Using Modern Devices for Better Hygiene

Some workers are very health conscious and they can become frustrated when something gets in the way of their good hygiene practices. One common example is when they have to touch surfaces that are handled by those who are not as a health conscious as they are.

You can avoid upsetting your hygiene conscious workers and also help fight the spread of germs by using touchless devices in the washroom.

Some of these touchless accessories that you can use for your workplace washroom include:

2. Good Lighting

Lighting in a bathroom is not just about making sure that the room isn’t dark. If that’s all it takes then all you have to do is to keep the room as bright as possible. But lighting can do a lot more.

The right lighting can help reduce stress. Don’t use lights that are too bright. Dim lights can actually help to relax a person.

3. Keep it Circulating

You have to keep the air inside the washroom fresh and circulating. No one would be pleased to use and stay inside a washroom that stinks. They would try to avoid going there as long as they can.

Good ventilators should be installed in your workplace washroom that would circulate the air inside. Aside from ventilators, you also have to use good quality air fresheners.

You also have to be careful with the placement of the ventilators on the ceiling. Do not place the ventilator right above a stall. That can lead to some embarrassing scenarios for the users.

4. Music? Why Not?

Few people would disagree that music can help when it comes to relaxation. There are certain types of music that are just plain relaxing to those who listen.

Why not stream in some relaxing music to your workplace washroom?

Since some workers go there in order to unwind, the music could help. You can use the kind of music that they use in spas for example. That is sure to make your washroom a more relaxing place or why not some nature sounds like that of flowing water? OR, you can also use some good music to energise your employees and keep them productive when they go back to their workstations. It’s a matter of setting the mood of your employees, and music can help.

5. The Right Kind of Stalls

Have you used a washroom where you cannot figure out if the stall is occupied or not? That was an annoying experience wasn’t it?

Make sure that you get stall doors that can tell users right away if it’s occupied or not.

6. The Doors

A typical door has to be handled by the knob in order to be opened. Can you see why that would be a problem in a washroom?

Unfortunately, not all those who use the washroom wash their hands afterwards and if they have to open the door they could be spreading germs that way.

The washroom doors should be designed in such a way that users would not have to touch and turn a knob when they are going out. You should use doors that swing outward without any knobs.

You also have the option of dropping the use of doors altogether. You can avoid exposing the interior of the washroom by having a labyrinth entrance.

7. Give Them Some Hot Water

Workers would be thrilled with the availability of hot water in the washroom. That should be available at all times.

If you are worried about the energy that would be wasted by having hot water available all the time, there are some environmentally friendly options for that now.

8. Toilet Seats

Some workers get frustrated and stressed when they use the washroom and they find the toilet seats are dirty because of the people who used it before them. That sort of problem can be resolved by using seats that are kept upright so they don’t get soiled easily and by using toilet seat sanitisers.

9. Shelves and Hooks

Shelves inside the washroom can help workers who need some kind of temporary storage for their stuff.

Placing hooks inside the washroom stalls where users can hang their bags and coats will also be appreciated.

In the end you can boost the overall experience that your workers can get from using the workplace washroom when you get a managed washroom service from Alsco.

Keep your workplace fresh, clean and hygienic. Get Alsco’s fully managed washroom hygiene systems now. For more details, send us an enquiry.

 

Image Courtesy: Pixabay

A Six-Hour Workday: Sweden Shows It Works

A Six-Hour Workday: Sweden Shows It Works

In your average office building, you’ll find that the majority of the workers have a common eight-hour work shift, with a few breaks in between. These breaks are in place for workers to “refresh” themselves and relax for 20-30 minutes before cracking down and getting back to work.

However, what if an eight-hour workday wasn’t as effective as we might think, and what if six-hour workdays were proven to be just as effective and hold more productivity than an eight-hour workday?

In fact, this is the case. In Sweden, they have tested and implemented six-hour workdays to their businesses, which they believe to be just as effective as an eight-hour workday due to people workers being happier and more energetic, and therefore just as productive as before.

Reasoning Behind a Six-Hour Workday

The reasoning behind having a six-hour workday in place, as briefly mentioned above, isn’t only to increase the productivity of a workplace, but also is a great way for employers to give their workers more time to spend on their personal lives, and furthermore, get more out of their lives. There are benefits to this for both employees and employers.

Benefits for Employees

As a worker, it can be difficult to work all day and come home exhausted, not getting much done. However, with a six-hour workday implemented, those few extra hours allow workers to enjoy their personal lives more and even better enjoy their job due to a shorter shift.

Benefits for Employers

For a lot of workplaces, regardless of whether the key staff team is working, a lot of the facilities will still be working. By this, we mean that the lighting will still be on, air conditioning or heating system will still be on, etc. While the key staff team isn’t in the workplace working, there is still staff entering the building throughout the day (e.g. janitors, cleaners, management).

So, why is it more beneficial for employers to implement a six-hour workday? If a worker is happier, they are bound to be more productive. A shorter workday will increase employee happiness. Given that the main workplace facilities will still be functioning regardless of whether or not the key staff team is working, there isn’t much of a downside to implementing a six-hour workday.

“Morning Energy” Phase

In the morning, it can take us a long time to wake up and stop rubbing our eyes. By the time we make it into our workplaces and sit down with a cup of coffee, we feel ready to take on the world and spend a good few hours cracking down on our work. Although, after those few hours of pure hard work, the tiredness, that we thought we had rid ourselves of, comes back.

“Procrastination” Phase

For a lot of people, procrastination is an issue. They will slowly work up to a deadline, taking their time and stopping to complete random and unnecessary tasks throughout. Then at the last moment, they will work as fast as they can. With a six-hour workday in place, employees will spend less time in the office which will make them more focused and procrastinate less.

What if These Phases Weren’t as Far Apart?

The gap between the “Morning Energy” phase and the “Procrastination” phase is where an employee’s break takes place. Therefore, they begin to slack, which results in around two hours of nearly no work being done. With a six-hour workday in place, there isn’t a legal obligation for an employee to take a break. Even better, both of these phases would be closer together, which results in a constant flow of productivity.

Depression & Stress

Working long hours a day can put more stress onto workers, which can result in stress-related health problems and mental health issues. While a shorter workday isn’t the whole solution to these issues, decreasing the hours in a workday can have a big impact on situations like this.

Management

Chasing misplaced files or late work from employees isn’t uncommon for management, and this late work often boils down to either the employee being stuck in the aforementioned “Procrastination” phase of their workday or simply being stressed out with their workload.

By implementing a six-hour workday, workers will feel more at ease under less pressure, and therefore will be able to get on with their work at a steady pace without feeling as though they are surrounded in deadlines. Doing so helps to instead successfully reach deadlines.

Not Sure About Incorporating a Six-Hour Workday to Your Workplace?

If you’re not sure about implementing a six-hour workday, introduce an experimental phase to your employees. A lot of employees will be excited for the experiment purely due to an increase in how much free time they will have available. However, be sure to explain that if the experimental phase doesn’t show an increase in productivity, the hours will be reverted.

However, be sure to explain that if the experimental phase doesn’t show an increase in productivity, the hours will be reverted.

There are a lot of benefits when it comes to incorporating a six-hour workday to your workplace that would make it indefinitely beneficial over an eight-hour workday. Implementing such a system would result in not only a happier, healthier staff team who don’t feel as though their job is simply a job, but a staff team that’s happy with how they are spending only a small portion of their day.

To summarise, a six-hour workday would result in:

  • Happier workers;
  • More productivity;
  • Healthier workers; and
  • Happier management team due to a higher level of productivity.

Take a leap of faith like Sweden, and prove that your business can be just as active by cutting down the working hours and implementing a six-hour workday.

Create a healthy workplace for your staff, partner with Alsco. Find out Alsco’s variety of services and get a free quote now!

 

Image Courtesy: Pixabay